This listing was posted on Tip Top Job.
Client Solutions Professional I (Customer Service and/or Collections Experience
Location:
Oklahoma City, OK
Description:
Req ID: 75041 Location: Oklahoma City :OKC Areas of Interest: Collections; Bank Operations; Customer Service/Call Center Pay Transparency Salary Range: Not Available Application Deadline: 06/14/2024 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial(R). Bonus Type Discretionary SummaryIf you are interested in a career as a Client Solutions Professional, youve come to the right place. Our commitment to you is a positive work environment, a deep connection to our communities, and a focus on putting our clients first. As an industry:leading provider of sophisticated financial solutions, we believe no challenge is too big, and no opportunity is too small, when we work together to build relationships. Job DescriptionResponsible for receiving, researching and responding to all legal orders for the BOKF, N.A. footprint including but not limited to Subpoenas, Summons, Garnishments, Levies and other legal requests/services. This position may at times be responsible for initiating collection activities on mid:stage to late delinquency accounts or those in escalated legal status. Team CultureWe live the company values in everything we do and act with honor and transparency. Integrity sets the foundation for team members to build trust with one another and build relationships. We are a high spirited team that likes to have fun. Positive feedback from customers is recognized and rewarded frequently. The team has the autonomy to make calls and complete requests without micromanagement. You are responsible for your performance. Management shares performance and quality control feedback on a regular basis. How Youll Spend Your Time:Each day offers challenges as well as growth opportunities. You will continuously be learning. You will face unique challenges and problems with customers. By answering customer questions and providing education, you'll get a broad view of banking. : You will provide exceptional customer service at the forefront of your role as you support Consumer Banking, Private Wealth, Business Banking, Commercial Banking, Financial Crimes, Corporate Security, BOMC and Legal Processing.: You will counseldelinquent customers and workto establish formal and informal repayment plans, settlements, and work out plans.: Accuracy is crucial. Knowing your daily tasks and whom to ask for assistance are vital. Each Client Solutions Professional has set goals to achieve.: Time Management is a critical for meeting deadlines and court ordered compliance dates and ensures the reputation of the bank. You will prioritize requests from various sources and platforms for financial relationship data, bank generated documents, calculate balances/financial data and escalate concerns to leadership. Education and Experience Requirements This level of knowledge is normally acquired through completion of an Associate's Degree and 1:2 years of collections, branch banking, or customer service experience or equivalent combination of education and experience. Working Conditions and Physical Requirements Office : 20 lbsBOK Financial Corporation Groupis a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees.With passion, skill and partnership you can make an impact on the success of the bank, customers and your own careerApply todayand take the first step towards your next career opportunity The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer,
Posted:
May 17 on Tip Top Job
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More About this Listing: Client Solutions Professional I (Customer Service and/or Collections Experience
Client Solutions Professional I (Customer Service and/or Collections Experience is a Customer Service Collections Specialist, Customer Service Representative Job located in Oklahoma City OK. Find other listings like Client Solutions Professional I (Customer Service and/or Collections Experience by searching Oodle for Customer Service Collections Specialist, Customer Service Representative Jobs.
Client Solutions Professional I (Customer Service and/or Collections Experience is a Customer Service Collections Specialist, Customer Service Representative Job located in Oklahoma City OK. Find other listings like Client Solutions Professional I (Customer Service and/or Collections Experience by searching Oodle for Customer Service Collections Specialist, Customer Service Representative Jobs.